Category: FAQ

The system of scrap, load, and logistics management allows you to be able to know what is going on and when it is happening. Your account manager is dedicated to your company and will see it through from beginning to end. 

You do not have to deal with someone that promises things that they delay on- our team tells you what we are doing and then we continue to follow up every step of the way. We will keep you informed every step of the way and will aim to meet or exceed your deadlines and expectations. We do no make promises that we don’t intend on keeping and we make sure the job gets handled correctly and in a timely fashion.  

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Unfortunately, there are times when your products or goods have to be recalled. When that happens our team is there to make the process of recycling and the destruction of these items as seamless as possible.

Is it easy? No, it is not. Which is why we are here to help you navigate through the process.

Is it convenient?  Yes. Let us help make things easier for you and your quality control team.  We can collect and recycle these products and provide the COD to give you peace of mind that your goods will be properly recycled/destroyed and not appear online for sale.

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Safety is our #1 Priority. It’s also our #2 Priority. When working with our partners across the Nation and Canada, our Rockaway National Team has a strict vetting process that ensures that everyone from your account manager, the truck drivers, scale managers, and processing teams are all trained and fit our high-standards of safe and efficient service.

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Yes. Rockaway National is structured so that we can be your regular solution to all your scrap metal recycling needs.

Your company will be assigned an account manager, who can provide you dedicated service and after familiarizing with your company and it’s needs can provide scheduling as frequently as needed allowing each of your jobs to run efficiently and smoothly.

We are able to continually drop off dumpsters at your job sites or your locations. We also can arrange live-load pickups at your location when services are needed. Our easy and convenient system allows us to follow up before, during, and after our services are being performed.

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If you are looking for pricing for your materials before we arrange our services with you, we can easily do that by receiving a full breakdown of the equipment or material that you are looking to scrap by providing measurements, weights, and photos or sending us a sample which will allow us to observe and dissect the material involved.  This is helpful in determining the type of metals and non-metals that will be included.

Also, we may request a sample of the material you are looking to recycle so we can dissect and view the material ourselves. This will be helpful in determining the type of metals and non-metals that will be involved.

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Rockaway National specializes in transporting and recycling Old Equipment like backhoes, excavators, factory equipment, forklifts, and other machinery that is no longer needed.

Our account reps work directly with your site contacts and coordinate the trucking, hauling, and recycling of equipment all on your old equipment for scrap.

We can provide the necessary (or required) paperwork or Certificates of Destruction (COD) needed for the proper disposal and recycling process.

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Rockaway National is here to help you dispose of your products that need to be recycled or destroyed properly.  We understand that sensitive materials need to be recycled responsibly.  We can provide Certificates of Destruction for your records or insurance needs.   We are here to help you dispose of your products that need to be recycled or destroyed properly.

Rockaway National can guarantee your products will not be resold or redistributed.

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The Rockaway National Team is composed of professionals in the scrap metal industry that are regularly surrounded by scrap. We are not just sitting behind desks sending emails and making phone calls as a middle man.

We Know Our Scrap

Our offices are headquartered in New Jersey at Rockaway Recycling, our scrap yard that has been serving the NYC region with scrap services since 1977. We are regularly moving and handling scrap materials and equipment, so we know how to properly assess scrap services and provide the right services for all your needs. This ensures that your job will run smoothly and in a timely manner.

We Keep You In The Loop

In the scrap metal world, some services yield a profit for the scrap value and other services may require payment to get the job completed properly. Either way, as a seasoned scrap yard, we will make sure to look at all of the options available to your company to get your project finished in an efficient manner.

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